Coordinator of EOP and College Advising Services

Job Description:

Coordinator of EOP and College Advising Services

Description

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

Under general supervision, the Coordinator of EOP and College Advising Services delivers comprehensive academic advisement, coordinates EOP (Educational Opportunity Program) transition and retention efforts, supports first-year advising initiatives, and advances student success programming. The incumbent also represents the College through outreach, workshops, recruitment activities, and collaboration across university partners to strengthen holistic student support

• Provides comprehensive academic advisement for all students assigned to the College of Science and Mathematics Student Services Center/EOP.
• Initiates and maintains caseload records and documents student contacts. Identifies and facilitates resolution of student issues, determines service needs, applies and upholds University policy, completes appropriate University forms, and makes necessary referrals to College and University resources. Develops, organizes, facilitates, and implements activities related to monitoring student transition and academic progress, including, but not limited to, follow-up with students and responses to faculty alerts.
• Coordinates activities related to monitoring EOP student transition and academic progress, including, but not limited to, follow-up with students and responses to faculty alerts.
• Assists the DCA and Student Services Professional (SSP) IV with the coordination, planning, and implementation of first-year advisement for all incoming first-time freshmen and transfers.
• Represents the Student Services Center (SSC)/EOP satellite and College of Science and Mathematics at on and off-campus events, recruitment activities, and on university committees.
• Performs other duties as assigned.

*NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/u5aq4r9yiwxlsb5kuock79x51wsus4x7

Qualifications

• Equivalent to graduation from a four-year college or university in a related field. Upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related, is preferred.
• Equivalent of three years of progressively responsible professional student services work experience.
• A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
• Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

Knowledge, Skills, & Abilities

• Thorough knowledge of university academic policies, degree requirements, EOP guidelines, and student success best practices. Demonstrated ability to provide holistic academic advisement to diverse student populations, interpret complex academic records, analyze student progress, and develop actionable recommendations that support retention, persistence, and timely graduation.
• Strong case management and organizational skills with the ability to maintain accurate caseload records, document student interactions, and monitor academic progress. Ability to assess student needs, resolve concerns effectively, facilitate referrals, and collaborate with cross-functional teams to deliver coordinated individual and group advisement services.
• Working knowledge of Educational Opportunity Program (EOP) policies, compliance requirements, and student support frameworks. Ability to monitor student transition and academic progress, interpret faculty alerts, and develop individualized student success plans for high-concern students that promote persistence and academic achievement.
• Strong organizational and communication skills to coordinate EOP-related activities, ensure college participation in admission and transitional programs, and provide accurate, timely updates regarding mandated services. Ability to collaborate effectively with campus partners while representing the college in EOP events and initiatives.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
• Classification: 3084 / Student Services Professional III / 1
• The anticipated HIRING RATE is $5540 per month. The salary range for this classification is: $5540 - $7893 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday. May include evenings and weekends.
• This is a Regular position with a one-year probationary period.
• The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs.

General Information

• Applications received through April 2, 2026, will be considered in the initial review and review of applications will continue until the position is filled.
• This position is sensitive as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
• Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
• Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.

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Advertised: Mar 20 2026 Pacific Daylight Time
Applications close: