Alameda County Employees Retirement Asso 475 14th Street suite 1000, Oakland, CA, USA
Retirement Assistant Benefits Manager - Provisional
Examples of Duties:
NOTE: The following are duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level.
Each individual in the classification does not necessarily per-form all duties listed.
1. Assists the Retirement Benefits Manager in planning, organizing and supervising the work of benefits staff involved in reconciling and producing the monthly pension payroll, maintaining and updating retirement account balances, supervising the determination of accrued service credit balances in manual and automated records, and processing new and terminating members; makes recommendations for approval of claims for death, disability and retirement, subject to confirmation by the Retirement Board.
2. Resolves benefit issues and assists with member coun-seling on complex or sensitive cases; may develop and/or present retirement education materials.
3. Performs day-to-day supervision of benefits staff working in teams, ensuring delivery of superior member services by providing guidance and training and assisting with research on complex cases.
4. Assists with developing policies and procedures for all activities within the Benefits Division; ensures benefit-related policies and procedures are followed.
5. Supervises the division of community property interests of members’ retirement accounts in marital dissolution cases.