Public Works Dispatcher

Job Description:

Public Works Dispatcher

Description

Description

Vacancy is in the Public Works Department. Under general supervision receives records and responds to messages and inquiries received by telephone, broadcasts messages or instructions over a two-way radio to Public Works crew leaders to ensure the prompt and proper dispatch of equipment and personnel. Receives telephone calls of an emergency, non-emergency nature from the general public, answers questions or obtains information from the caller when public works services required; Monitors two (2) two-way radio circuits, broadcasting information as well as ensuring compliance with FCC broadcast regulations; Maintains logs of all complaints, compiling records as to the disposition of work crews and calls for service; Relays orders and instructions to crew leaders advising them to dispatch personnel and equipment at work locations; Regularly inventories departmental radio equipment and arranges for its preventive maintenance; Monitors a national weather service teletype machine and advises officials of severe weather conditions; Reports hazardous road and utility conditions to the proper authorities; During winter storms, inspects and dispatches snow removal equipment to routes; and records all man-hours expended for city-wide snow removal operations.

The above essential duties and responsibilities are not intended as a comprehensive list; they are intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may be required to perform additional related duties.

This is a 1716 union position. The hours of this position are 40 per week.

Knowledge, Skills & Abilities

The examination will consist of a rating of your training and experience as contained on your application and will include a combination of either a written, oral, or performance test. All parts of the examination, including tests and ratings, will be related to the requirements of the position. The examination is designed to measure:

Knowledge of:

• Geography of the City.
  
• Operating principles of radio-telephone transmitting and receiving equipment.
  

Ability to:

• Obtain accurate and complete information from persons under both routine and emergent conditions.
  
• Deal tactfully with the general public and to exercise sound judgment.
  
• Express oneself clearly and concisely both orally and in writing.
  

Qualifications

Open to all qualified applicants who meet the following qualifications:

Graduation from a standard high school, vocational school, or its equivalent AND two (2) years experience in various Public Works activities including some clerical work.

If selected, you will be required to pass a physical examination administered by a City physician, a drug and alcohol screening, and a background check. If appointed, you will serve 3-12 months of probation. This examination and employment process is subject to all federal, state, and municipal laws, rules and regulations.

Other Information

• Application must be completed in its entirety, including required documentation. Applications without proper documentation shall result in your disqualification.
• All correspondence and information concerning the application and testing process will occur via email, unless otherwise requested at the time of application.
• Please be sure to check your junk and spam email for all recruitment communication.
• Applications via facsimile or email are not accepted.

EMPLOYMENT PREFERENCES AND LEGAL NOTICES

• Hartford Residency Preferred: Preferably be a bona-fide resident of the City of Hartford at the time of application. A completed City of Hartford Residency Affidavit including proof of residency as indicated on the RESIDENCY AFFIDAVIT may be submitted.
  
• Veteran's Preference Form: Preferential Points may be given to Eligible Veterans. Must submit a Veteran's Preference Form , along with a DD-214 and Disability letter (if applicable) from the Office of Veteran's Affairs.
  
• Americans With Disabilities Act: The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need an accommodation in the application or testing process, please contact the Human Resources Department.
  
• An Affirmative Action/Equal Opportunity Employer: The City of Hartford is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans and persons with disabilities.
  

Closing Date/Time: 3/12/2026 5:00 PM Eastern

Salary:

$47,034.00 - $51,740.00 Annually