Court Operations Assistant Manager

Job Description:

Court Operations Assistant Manager

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Who are we? The Municipal Court is the judicial branch of local government, the City of Austin. The court decides the lowest level criminal offenses in the state of Texas, including traffic, city ordinance, juvenile, and disabled parking. Court services are handled both onsite and online, or by telephone, email, and mail.

Job Description:

Purpose:

Working under general direction of a Division Manager, this position is responsible for assisting with the operations of the assigned court division and acts as the Division Manager in that person’s absence.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Assists in directing court operations
  
• Researches, develops and recommends a variety of programs, projects, activities
  
• Collaborates with other divisions to improve existing services. 4. Assists in the development, documentation, maintenance and compliance of division operating policies and procedures
  
• Researches, analyzes, documents, defines, and coordinates division performance measures and other data for trends, relevance, and accuracy.
  
• Makes presentations.
  
• Advises staff and/or public on policies, procedures and issues
  
• Conducts investigations of complaints and prepares reports and/or recommendations.
  
• Prepares administrative procedures, performance reports, forms and technical documents.
  
• Develops and/or delivers training.
  
• Participates in the development and preparation of the budget, business plans, and forecasts.
  
• Assists in writing and monitoring contracts and expenditures
  

Responsibilities - Supervisor and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection; training, evaluation, counseling and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of project management.
  
• Knowledge of city practices, policies and procedures.
  
• Knowledge of fiscal planning and budget preparation.
  
• Knowledge of supervisory and managerial techniques and methods.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software, including Microsoft Office and Adobe.
  
• Skill in data analysis and problem solving.
  
• Skill in planning and organizing.
  
• Ability to plan and present effective programs.
  
• Ability to stay abreast of court trends.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to establish and maintain good working relationships with other city employees and the public.
  
• Ability to assess information and summarize findings.
  
• Ability to meet deadlines and effectively communicate status of assignments, projects.
  

MINIMUM QUALIFICATIONS:
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus three (3) years of experience in a related field, two (2) of which were in a supervisory capacity. Experience may substitute for Education up to the maximum of four (4) years.

Licenses and Certifications Required:

None.

Preferred Qualifications:

• Experience in Project Management
  
• Experience working in a court, legal, or other complex business environment
  
• National Center for State Courts Certified Court Manager and/or Texas Municipal Court Education Center Clerk Certification (any level)
  

Notes to Candidate:

Employment Application:
The City of Austin employment application is an official document; incomplete applications will not be considered.

Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

• Detailed, complete Employment Application is required to help better evaluate the applicant’s qualifications - minimum and preferred as noted on the job posting. Incomplete applications will be disqualified.
• You must use “N/A” for fields that are not applicable.
• Employment history dates must include month and year.
• Verification of employment history dates on resume should match online Employment Application.
• Starting salary will be based on overall relevant experience from your employment application, not your resume or cover letter.
• Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement.

Additional Information:
Skills assessments may be used to determine selection for interview process after initial applicant review.

Department:

Austin Municipal Court

Location:

6800 Burleson Road, Building 310, Suite 175, Austin TX 78744

Pay Range:

$65,390-$81,740

Days and Hours:

Please note: Schedule may include days, evenings, nights, weekends and/or holidays. Austin Municipal Court is a 24 hour, 7 days per week business operation. Schedule/location may change based upon business needs.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

CBI:
If selected as top candidate for this position you must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Critical Employee Designation:

This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and support activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

This position is eligible for Public Service Loan Forgiveness (PSF) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-12-29