Assistant Director of Information Services

Job Description:

Assistant Director of Information Services

Description

Position Description

The Assistant Director of Information Services is responsible for the daily operations of the Department and works directly with Division Managers. The incumbent exercises considerable judgment and discretion in the administration and direction of the department and its operations. The Assistant Director is responsible for the implementation of objectives relating to the operation, maintenance, development and security of information technology and related programs.

In addition, the Assistant Director acts as technical advisor to the Director, City Manager and City Council and attends meetings of the City Council, boards, commissions, and committees relevant to information technology and related services. The Assistant Director participates in the preparation and administration of the Department's annual operating and capital budgets. The Assistant Director is expected to coordinate activities with other departments within the City of Fresno, as well as division sections and outside agencies.

The current opening is for an Assistant Director over the Department's Application offerings which include, web development, enterprise systems, application development and GIS functions.

This is an unclassified position in which the incumbent serves at the will of the Department Director.

Pay,Benefits, & Work Schedule

The City offers an attractive and competitive salary and benefits package. The salary for Assistant Director is dependent upon qualifications. The current annual salary range is $118,512 up to $204,648. The employee benefits package, as noted below, is subject to change and includes:

Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best-funded public systems in California and the nation. The City does not participate in Social Security.

Health Insurance: The City maintains a PPO plan through the City of Fresno Health and Welfare Trust. The City contributes toward the current monthly premium for medical, prescription, dental, and vision for employee and dependents.

Flexible Spending Account Program: The City maintains IRS Section 125 Plan that includes spending accounts for health care and dependent care.

Auto Allowance: Employees in this classification are provided with an auto allowance of $300 per month.

Deferred Compensation: 457 plan available which allows tax contribution up to IRS determined limits. City contributes up to $75 per month.

Management Leave: 108 hours per fiscal year with an annual cash out provision.

Annual Leave: Accrue 15.50 hours per month, with cash out provisions.

Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year.

Life Insurance: Equal to annual salary; premium paid by City.

Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days.

Deferred Retirement Option Program (DROP): DROP is an optional, voluntary program that allows an employee to have their retirement benefits deposited in a special savings account within your Retirement System all while you continue to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings; and alternative distribution options.

Additional information regarding the City of Fresno benefits is available at
https://www.fresno.gov/personnel/human-resources-support/#tab-1

The Requirements

Fresno is seeking an experienced, engaged and strong leader who will assist in the implementation of the long-range vision for the Information Services Department. An entrepreneurial-minded individual with a capacity for independent, innovative solution oriented thinking would do well in this position, as would someone with experience in leading and implementing technology programs. The ideal candidate will have a record of straightforward and open communication and a willingness to make effective decisions within the parameters of the position, as well as the ability to act calmly and quickly in emergency situations or under adverse conditions.

The Department Director is seeking an Assistant Director to serve as a key member of the Department's management team. A candidate with a strong record of collaborative work with internal and external stakeholders would be highly valued as the Assistant Director. The ideal candidate must be able to develop positive relationships with the public, other agencies and other City departments. The Assistant Director must have excellent written and verbal communication skills and the ability to prepare clear, concise, and comprehensive reports, records, and other written materials for a variety of audiences.

Candidates for this position should have demonstrated knowledge of the day-to-day operations, maintenance and development, of information technology; strong management and planning skills; the ability to communicate effectively with executive management, technical resources and partner agency liaisons; experience in implementing strategic and security programs as well as a thorough understanding of security as it pertains to information technology and data protections.

The ideal candidate for this position must demonstrate knowledge of technology operations with a thorough understanding of compliance with legal mandates and possess the ability to implement and sustain a comprehensive information and technology environment by developing and implementing strategic plans for continuous expansion and improvement of services.

A background that includes a Bachelor's Degree from an accredited college or university, preferably in Computer Science or a related field, and five (5) years experience managing a comparably sized staff of technical and support personnel in the information services field is required. A Master's degree in Business or Public Administration is highly desirable. Possession of a valid Driver's License is required at time of appointment. Possession of a valid Class C California Driver's License is required within sixty (60) days of appointment.

The selected candidate may be required to satisfactorily complete a background review of employment, and/or a criminal history review.

Selection Process

To pursue this phenomenal career opportunity, please visit our website at www.fresno.gov/jobs. To apply, please complete an employment application and upload your letter of interest, resume, and five work-related references.

A select group of candidates will be invited to interview. Applicants deemed to have the most relevant qualifications will be referred to the Chief Information Officer for further consideration.

Inquiries should be directed to:
Marissa Barnett, Human Resources Manager
(559) 621-6945
Marissa.Barnett@fresno.gov

Other Information

City Government

Fresno is a full-service charter city operating under a strong mayor form of government. There are seven Council Members. The Council appoints the City Attorney and the City Clerk. The Mayor is elected at- large and does not serve on the Council, but has veto power over certain actions taken by the City Council. The City Manager, who is appointed by the Mayor, is responsible for appointing all other department heads in the City.

The Department

The Information Services Department (ISD) plans, develops, implements, and supports the numerous IT systems and networks throughout the City. ISD focuses on technology solutions that assist City departments with providing services that support the achievement of strategic goals. ISD ensures effective and efficient use of existing and emerging technologies in government operations to provide meaningful information while safeguarding data. Department staff are responsible for voice communication systems, network connectivity, disk storage, security, data integrity and data backup operations, internet connectivity and security, e-mail communications, procuring and maintaining City hardware and software, Geographical Information Services (GIS), fiber infrastructure and web operations management as well as user support.

This dynamic department has six operating divisions. The Administration Division is responsible for budget preparation, contract administration, and provides accounting, financial analysis, and personnel and policy administrative support. In addition, this division manages the One Call Center, which provides services for the public to connect with the City or answer routine operational questions. The Regional Communications Division is responsible for the maintenance and expansion of the Police Department's video policing camera network, two way radio system, as well as the Fire Department's regional radio system. The Computer Services Division focuses on protecting the technological infrastructure from hardware damage and virus attacks and identifies options for Citywide and regional disaster recovery efforts. Additionally, this division provides desk support services and telecommunications services throughout the organization. The Systems and Applications Division is responsible for the development and maintenance of enterprise wide applications, data base administration functions, and Web development and maintenance. The GIS Division is responsible for the development and management of the City's spatial data. The CyberSecurity Division is responsible for the City's cyber security program.

The Department strives to provide the highest level of service to its customers through innovation, process improvement and teamwork.

The adopted 2026 Fiscal Year budget for ISD includes 134 full time equivalent employees and a budget of $42,729,800 for all activities.

The Community

The City of Fresno is the largest city in the San Joaquin Valley and the fifth largest city in California, with a population of more than 545,000 residents. Fresno is the financial core of the San Joaquin Valley, and its economy relies on its large-scale agricultural production. Revitalization of Downtown Fresno's core and the expansion of the Fresno Yosemite International Airport are two of many exciting projects that continue to successfully support Fresno's growing economy.

Located in the geographical center of California, Fresno offers many sights. From fertile agricultural fields, an abundance of lakes, and the snowy Sierra Nevada mountain range, the scenic variety in Fresno is large. Fresno also features a diverse selection of dining, shopping, farmers markets, vibrant arts and culture, wineries, as well as a variety of attractions. With 300 days of sunshine a year, the climate in Fresno is the source of its agricultural productivity, and allows year-round recreational activities including sailing, snow and water skiing, fishing, backpacking, and golfing.

Los Angeles is approximately four hours south and the San Francisco Bay Area is approximately three hours north. Fresno is located in proximity to three sites of natural beauty: Yosemite National Park, Kings Canyon National Park, and Sequoia National Park. Residents and visitors alike enjoy these scenes and others, including the Sierra Nevada Mountains and the Pacific Ocean.

Another advantage to living in Fresno is the exceptional housing that is available at lower price levels than California's other large metropolitan areas. There are four large school districts in the Fresno area: Fresno Unified, Central Unified, Sanger Unified and Clovis Unified. Fresno is the home of California State University, Fresno, as well as a number of other colleges and universities.

The people of Fresno enjoy a wide variety of social, cultural, athletic, educational and recreational activities in an affordable and clean living environment.

Equal Opportunity Employer

The City of Fresno is an Equal Opportunity Employer. For more information please refer to our Career Opportunities web page on the City of Fresno web site.

Closing Date/Time: 12/18/2025

Salary:

9876.00 - 17054.00