Records & Licensing Supervisor

Job Description:

Records & Licensing Supervisor

Description

.

Job Posting Closes at 11:59PM on:
04/22/25
Division:
Clerk and Recorder Division
Management Level:
Supervisor - 1st Line
Scheduled Weekly Hours:
40
Benefit Eligibility:
This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description:

JOB DESCRIPTION SUMMARY:

The Jefferson County Clerk and Recorder’s office is the face of public service for our diverse and vibrant county. We serve voters, drivers, property owners, business owners, travelers, couples getting married, and so many other Jeffco residents and non-residents every day, and we take our work very seriously. We hold a clear mission and vision that drive our actions and aspirations:

Mission : To make government and the democratic process work for all of Jeffco. From free and fair elections to friendly service and safe record keeping, we're building a Jeffco that welcomes and works for everyone.

Vision : An equitable , accessible, trustworthy democracy for the Jeffco of today and tomorrow

Each day, we strive to turn this vision into reality, and we are looking for motivated individuals to join our team and help in this work.

The Records & Licensing Supervisor is responsible for administering the daily operations of the Clerk & Recorder Records & Licensing Division, a diverse team with specialized expertise . This includes assisting, advising, and updating team members with areas of the division’s responsibilities, scheduling daily coverage and rotation of employee shifts, and working with the director to maintain a welcoming and efficient public-facing office. The Records & Licensing Supervisor is part of the leadership team reviewing statistical analysis of operations, developing training, communicating with vendors and title companies, and updating the director with complex problems and non-routine situations as they arise.

Ideal Candidate:

This position is well suited to an individual looking to use their Expertise in personnel management and customer service to support the community alongside a diverse team of dedicated public service professionals. The candidate must also have the proven ability to move between diverse tasks with ease and must thrive in a fast-paced and dynamic environment with constantly evolving priorities. The candidate will assist with the development and maintenance of training materials and manuals and will be responsible for training staff. Spanish language skills and/or experience working with individuals from various cultures and communities is highly valued.

SCHEDULE:

This position operates on our four-day work week (Monday-Thursday) . This position is scheduled in-office, 7:00 am - 5:30 pm.

COMPENSATION:

Hiring Range: $34.50-$40 USD Hourly

Compensation will be determined based on education, experience and skills.

BENEFITS:

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, and more . For more information, click Here for our Total Rewards summary.

ESSENTIAL DUTIES:

• Assist with the eRecording process including implementation, monitoring, troubleshooting, training, follow-up, account setup and ACH deposits. Assist with determining troublesome areas of system for improvement with vendor.
  

• Resolve complex and routine problems with customers, processes, and software. Determine appropriate resolution using judgment, knowledge, and experience.
  

• Communicate with staff via meetings, memos, and email for updates and changes, participate in state and local sessions specific to recording and the land record industry, clerk to the board support, passports, and liquor licensing.
  

• Interpret and ensure adherence and compliance to state, county and departmental policies and procedures, statutes, and laws.
  

• Attend classes and training to acquire and maintain a technical and complex level of professional knowledge and expertise relating to areas of overs igh t.
  

• Supervises staff in area of responsibility. Administers and makes recommendations for routine personnel matters affecting subordinates, including recruiting, interviewing, hiring, training, assigning, scheduling, granting leave, appraisals, and taking corrective action. Conducts performance evaluations and communicates short- and long-term goals and objectives . Submits personnel records and reports as required by the county. Assists and advises subordinates as necessary, resolves problems as non-routine situations arise, and ensures adherence to established policies, procedures, and standards. Communicates changes in policy and procedures to direct reports and implements them as directed.
  

• Other duties as assigned.
  

QUALIFICATIONS:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications:

Experience: Three years

Education: H igh School Diploma or GED

Register with Secretary of State’s Office as Deputy with signing authority within 6 months of date of hire.

*Note: An equivalent combination of education and experience is acceptable.

Preferred knowledge, skills and abilities :

• Experience with data entry.
  

• Bilingual language skills.
  

• Detailed oriented .
  

• Staff Management and supervisory experience preferred.
  

• Ability to provide service with professionalism and inclusivity.
  

Additional Job Information:

• Criminal History and MVR Background Checks are required for every position.
  

• Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.
  

• In any materials you submit , you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
  

• All Jefferson County Employees must apply through their internal profile.
  

APPLICATION:

Qualified applicants are encouraged to apply immediately . All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities



A resume and cover letter submitted with your application are encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal .



For more details on the recruitment process, please visit: https://www.jeffco.us/1860/FAQs

Questions? Contact the Jefferson County Recruitment Team at 303-271-8420 or CareerTalent@Jeffco.us

Education:

Experience:
Work Experience: Minimum three years

Certifications:

Languages:

Category:
Administrative, Business Programs and Services

Salary:

$34.50-$40