Program and Projects Coordinator

Job Description:

Program and Projects Coordinator

Description

The Position

Bargaining Unit: Local 21 - Supervisory Management

Why join Contra Costa County?

Contra Costa County provides an array of services to its residents and is seeking dedicated individuals with a passion for public service. We pride ourselves on improving the quality of life for our residents. You can be a part of this mission by joining us in overseeing the work of a team.

We are currently seeking to fill various Program and Project Coordinator vacancies within the Probation Department and Employment and Human Services Department, however, the eligible list established from this recruitment may also be used to fill other countywide vacancies as they arise.

About Contra Costa - Probation Department:

The Probation Department values integrity, fairness, and excellence. The mission of the Probation Department is to have an unwavering commitment to justice, an ethical application of the law, and a proven approach to rehabilitation. The Department’s vision is to build a talented Probation team that will work collaboratively to strengthen individuals and increase the safety of our community.

The Office of Reentry & Justice (ORJ), an administrative unit within the Probation Department, aligns and advances the County's public safety realignment, reentry, and justice programs for adult and juvenile justice systems. ORJ oversees the implementation of AB 109 Community Programs, conducts research and data analysis to support data-driven decision-making, and provides staffing support to reentry and justice-related advisory bodies.

The Office of Reentry & Justice at the Probation Department is currently recruiting to fill (1) one Program and Projects Coordinator vacancy.

Under the direction of the Program Manager, this position will monitor the performance of contracted reentry service providers, assess service delivery for quality assurance, and apply evidence-based practices. The role also involves managing projects across their lifecycle and coordinating with internal and external stakeholders.

The scope and responsibilities of the ORJ include:

• Overseeing reentry, public safety realignment, and justice-related services, including contract administration and performance monitoring.
• Facilitating policy development, operational practices, and capacity-building initiatives.
• Conducting research and analysis of evidence-based practices to inform reentry and public safety efforts.
• Managing data, evaluation, and procurement processes for community-based programs and services.
• Fostering partnerships, community engagement, and public outreach to enhance service delivery.

About Contra Costa - Employment & Human Services Department:

Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.

The Employment & Human Services Department is currently recruiting to fill five (5) Program and Projects Coordinator vacancies across three different Bureaus.

As part of the EASTBAY Works regional system, the Workforce Development Board plans, oversees, and evaluates local workforce programs, including job training, career, and business services through partnerships with agencies in education, labor, community and government for the equitable economic growth of Contra Costa County.

The Children & Family Services Bureau is dedicated to ensuring the safety and well-being of youth who are at risk of abuse and neglect. We collaborate with families and communities to build a sustainable support system that helps them thrive. Our services include Emergency Response, Family Reunification, Foster Care, Independent Living Skills, and Adoption.

The Information and Systems Bureau, specifically the Diversity, Equity, Inclusion, and Access unit builds a diverse, equitable, accessible, and inclusive workplace for our staff and enhancing the experience for our clients and customers.

All interested and qualified individuals are encouraged to apply.

We are looking for someone who:

• Has demonstrated experience in program and project management, including supervising staff or overseeing initiatives that involve monitoring performance, ensuring compliance, and implementing quality assurance and improvement practices.
• Has the ability to analyze quantitative and qualitative data to inform program development, planning, and training.
• Is skilled in building and maintaining effective relationships with diverse stakeholders, including internal staff, external partners, and community organizations, to ensure successful collaboration.
• Has experience in providing technical assistance or supporting capacity-building efforts to strengthen program outcomes and organizational practices.
• Takes initiative to identify and address program or project challenges, proactively resolving issues and mitigating risks to achieve goals.
• Communicates effectively both orally and in writing, including presentations, reports, meeting facilitation, and training delivery.
• Is detail-oriented, follows through on tasks until completion, and effectively monitors and tracks progress toward objectives.
• Is open to exploring innovative practices and engaging with communities to inform policies and programs that support service improvement and equity.
• Thrives in both independent and team-oriented work environments, effectively coordinating across multiple teams or stakeholders to deliver results.

What you will typically be responsible for:

• Monitoring contract compliance, service quality, and tracking performance outcomes of service providers.
• Assisting with the development of reports, quality assurance processes, and customized plans for capacity-building, such as trainings and technical assistance.
• Coordinating and collaborate with internal and external partners to enhance service delivery.
• Assisting in the development and updates of administrative policies, protocols, and procedures impacting service providers or collaborative partnerships.
• Conducting program assessments and site visits to ensure alignment with program goals and fidelity.
• Monitoring and reporting on service performance using data systems and software platforms.
• Maintaining an ongoing communication with internal staff, external service providers, and key stakeholders.
• Representing the department at partner events, meetings, and community engagements.
• Providing administrative support and staffing assistance for advisory or collaborative groups as needed.

A few reasons you might love this job:

• You will be part of a great team atmosphere and supportive working environment.
• You will have many opportunities for growth and advancement through professional development in areas like equity, community capacity-building, and innovative service delivery.
• You will have the ability to engage with diverse stakeholders and the broader community to improve public safety, support youth and families, and foster inclusivity.
• You will be part of the solution by making positive contributions toward equitable and trauma-informed initiatives that promote systemic change and improve outcomes for individuals, families, and communities.
• You will help establish and implement cutting-edge programs that build capacity and create meaningful, lasting impact.

A few challenges you might face on the job:

• You will juggle multiple tasks with varying deadlines, which will be a common and ongoing experience for this role. Strong organizational, prioritization, and time management skills will be essential for success.
• You will need to maintain high accuracy, clarity, and attention to detail in documents and reports, which may be publicly accessible and represent the department.
• You will balance competing priorities while staying committed to established deadlines and measurable program goals.
• You may engage with stakeholders who may be non-responsive, unwilling to collaborate, or have conflicting interests.
• You will navigate evolving priorities and responsibilities in a dynamic environment where external factors may shift focus and expectations.

Competencies Required:

• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
• Using Technology: Working with electronic hardware and software applications.
• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment.
• Adaptability: Responding positively to change and modifying behavior as the situation requires.
• Attention to Detail: Focusing on the details of work content, work steps, and final work products.
• Teamwork: Collaborating with others to achieve shared goals.
• Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives.
• Oral Communication: Engaging effectively in dialogue.
• Critical Thinking: Analytically and logically evaluating information, propositions, and claims.
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations.

To read the complete job description, please visit our website, www.cccounty.us/hr

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

License Required: Possession of a valid California Motor Vehicle Operator’s License may be required based on assignment. If applicable, out of State valid Motor Vehicle Operator’s License will be accepted during the application process.

Education: Possession of a Bachelor's degree from an accredited college or university with a major closely aligned to the program area or assignment.

Experience: Five (5) years of full-time (or its equivalent) experience in program or project management with operational responsibility for timeline, budget and scope; which must have included one (1) year of lead or supervisory experience.

Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. No substitution may be allowed for the required lead or supervisory experience.

Desirable Qualifications:

• Complex state, federal, and county funding streams, grants and program administration
• Nonprofit funding and budgeting
• Familiarity with County contracts system and standards of contract compliance
• Work with non-profit organizations and county agencies serving vulnerable populations

Probation Department Recruitment Flyer 2025

Employment and Human Services Department Recruitment Flyer 2025

Selection Process

Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Test Type: Candidates that successfully pass the application evaluation will be invited to participate in a Virtual Oral Assessment. The Virtual Oral Assessment is designed to measure candidates' competencies as they relate to the Program and Projects Coordinator classification. Candidates must achieve an average passing score of 70% or higher on each of the competencies assessed, as well as an overall passing score of 70% of higher. These may include, but are not limited to: Delivering Results, Using Technology, Action & Results Focused (Taking Initiative), Attention to Detail, Project Management, Oral Communication, and Critical Thinking. (Weighted 100%). The Virtual Oral Assessment is tentatively scheduled to take place: March 2025.
The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment.Departmental Hiring Interview: Tentatively scheduled for March-April 2025

Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Norma Martinez at Norma.Martinez@hrd.cccounty.us or Flor Robb at Flor.Robb@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 3/13/2025 11:59 PM Pacific

Salary:

$111,989.88 - $136,448.76 Annually