Confidential Administrative Support II

Job Description:

Confidential Administrative Support II

Description

Job Title

Confidential Administrative Support II

Classification

Confidential Administrative Support II

AutoReqId

546154

Department

Labor Relations

Division

Labor Relations

Salary Range

Classification Range $4,687 - $11,223 per month

(Hiring range depending on qualifications, not anticipated to exceed $4,687 - $5,250 per month)

Appointment Type

Ongoing

Time Base

Full Time

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM

About CSUF

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

Human Resources, Diversity and Inclusion is committed to the mission of meeting the needs of a multi-cultural, diverse campus community. Our highly qualified team of professionals is focused on providing human resource services and supports the University's goal to recruit and retain a high-quality and diverse faculty and staff. We seek an exceptional individual to join our Labor Relations team as the Confidential Administrative Support II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Reporting to the Assistant Vice President (AVP) of Labor and Employee Relations (LER), the Confidential Administrative Support II supports the managers in the LER unit. The Administrative Support works closely with colleagues within Human Resources, Diversity and Inclusion (HRDI) to carry out the duties and responsibilities of the LER unit.

Serves as a key point of contact to the University community, including administrative and academic offices; California State University (CSU) campuses; the Office of the Chancellor; campus and statewide union officials; and internal/external customers. The successful candidate will interpret and explain applicable collective bargaining agreements; campus policies, procedures, guidelines and practices; technical letters; coded memorandum; and executive orders, Provides basic advice and mid-level consultation to the campus regarding the performance evaluation process; employee job performance; attendance; corrective action/discipline; letters of reprimand; letters of rejection during probation; workplace investigations; contract language interpretation; grievances/complaints; and/or appeals.

The Confidential Administrative Support II participates in investigations, internal reviews, and fact-finding activities. Drafts corrective action memos, notices; performance evaluations, and other corrective/disciplinary documents in support of the recommended action. Assists with State Personnel Board Hearing and Faculty Hearing Committee matters. Serves as a point of contact for and works independently on the Performance Evaluation System and process. Reviews all performance evaluations for collective bargain agreement (CBA) compliance and identifies areas of concern; may consult with the appropriate administrator and provide feedback if narrative/ratings suggest performance concerns.

Upon receipt of a grievance, complaint, information request, or unfair labor practice charge, establishes and maintains LER case files identifying required deadlines; researches and identifies specific CBA articles that apply; gathers all supporting documents for file review; inputs activity into LER case system file and the CO GARB System. Coordinates all aspects of the grievance process; attends grievance or complaint meetings; takes notes and assists administrators during meetings and when preparing responses; conducts analysis and research of the issues raised; tracks timelines for all levels to ensure deadlines are met or maintained, or arranges for time extensions; prepares high quality draft responses, ensures proper notification practices and due process procedures have been met including compliance with CBA document delivery requirements.

Researches labor and employee relations issues using Title V, Title VI, Title VII, Title IX, Education Code, CSU policies and procedures, including coded memorandum, State Personnel Board rulings, legal rulings, and state and federal law; researches and coordinates document and information collection for preliminary and formal unfair labor practices, assists in gathering documents related to legal action, corrective/disciplinary action letters, and/or Notice of Adverse Action for review. The Confidential Administrative Support II receives and logs all information requests and gathers information in consultation with LER AVP and managers; conducts analysis of requests, gathers data, determines if preparation costs are involved, determines if requests should be billed; acknowledges requests; and drafts responses for LER AVP and managers.

Coordinates and schedules meetings for the LER AVP and managers with internal and external cohorts; coordinates LER calendars; prepares files; takes meeting notes and/or leads meetings; researches and prepares complex reports and documents in support of the LER unit. Collaborates with LER AVP and managers to develop, best practices tools, performance management guides, tutorials, workshops, frequently asked questions (FAQs), and procedural updates. Other duties as assigned.

Inclusive Leadership Statement

An Inclusive Leadership Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

• What diversity means to you.

• A description of your experiences with a diverse range of individuals.

• A description of how issues of diversity have impacted you personally or professionally.

Essential Qualifications

Bachelor’s degree from an accredited college or university; completion of a professional training program specific to the position and directly related work experience; or a combination of education and experience that demonstrates the ability to perform the essential functions of the position. Strong analytical, interpersonal, conflict resolution and written/verbal skills. Ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Investigate and analyze information, reason logically and draw conclusions. Gather and organize documents. Manage multiple projects and deadlines in a timely manner. Interpret, communicate and apply policies and procedures. Detail oriented and self-directed. Ability to maintain strict confidentiality.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

Advertised: Feb 20 2025 Pacific Standard Time
Applications close: Mar 06 2025 Pacific Standard Time

Closing Date/Time: