Technology Support Assistant

Job Description:

Technology Support Assistant

Description

Job Announcement

The City of Chandler Information Technology Department is currently seeking qualified individuals interested in joining our team as a Technology Support Assistant (full-time, temporary). This position serves at the discretion of the department director. The position is scheduled to work 5 days, 8 hours. This is not a remote position.
Why work for Chandler?
• Diverse and inclusive environment
• Dress code is business casual, with jeans on Fridays
• 3 medical plans to choose from
• Accrue 1 hour of paid Statutory Sick Leave (SSL) for every 30 hours worked, eligible for use immediately following accrual; may use up to 40 hours of SSL per tax calendar year
• Become part of the Arizona State Retirement System with a 100% city contribution match
• Free Tumbleweed Recreation Center membership
• Flexible schedule/remote work options (when available)

Who we are
The Information Technology department at the City of Chandler values the importance of Team Chandler and is dedicated to driving innovation to provide extraordinary service to our customers. We harness the power of cutting-edge technology and business automation tools to transform the way we serve our community. Our team coordinates the use of computer technology across various city departments to ensure accurate and timely information is available to citizens, elected officials, management, and staff. We manage technology investments and assets such as the city's enterprise computer network, systems, and applications, and we are committed to continually advancing our technological capabilities. Our responsibilities also include providing technology services and support, consulting, business process analysis, and project management.

Who we are looking for
Our new team member will have a passion for customer service, teamwork, and collaboration. We are looking for someone to provide support for computer systems and software applications, including analyzing and diagnosing problems; train end-users and conduct special projects.
To view the complete job description, please click here .

Minimum qualifications

• A High School Diploma
• 3 years of experience with computer hardware and applications
• 3 years of experience in problem resolution in a support role
• Valid Drivers License with acceptable driving record
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

The City of Chandler will conduct a pre-employment driving record check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.
Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.
The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.Closing Date/Time: 2/10/2025 11:59 PM Arizona

Salary:

$29.65 - $40.03 Hourly