Community Support Manager

Job Description:

Community Support Manager

Description

Overview

Larimer County is seeking a motivated and inclusive Community Support Manager to lead a team of Community Support Specialists in the Benefits and Community Support (BCS) Division.

This role plays a vital part in processing eligibility for food, medical, and financial assistance, ensuring that individuals and families in our community receive the support they need. The ideal candidate will be a proactive leader who fosters innovation, teamwork, and a commitment to service excellence.

The typical schedule for this position is Monday-Friday, 8:00 am - 5:00 pm.

Responsibilities

What you'll be doing:

• Overseeing activities and personnel for food, medical, and financial assistance programs.
• Developing and implementing plans, priorities, procedures, and guidelines.
• Hiring, training, and evaluating staff performance.
• Assigning and adjusting workloads to meet department deadlines and client needs.
• Reviewing case documentation and actions for accuracy.
• Advising staff on problem cases, work methods, control systems, and policy interpretation.
• Ensuring consistency, accuracy, and integrity in the application of benefits and policies.
• Evaluating program compliance and recommending system improvements.
• Analyzing, interpreting, and providing input on county and state program policies and procedures.

To view the full job description, visit https://www.larimer.gov/hr/careers/job-descriptions#/app/detail/Community_Support_Manager

What we're looking for:

• The ability to set clear, measurable goals and expectations for staff.
• Strong written and verbal communication skills, able to connect with staff and customers at all levels.
• A critical thinker who uses research and problem-solving to make sound decisions.
• Someone who fosters teamwork and sets a positive tone, focus, and purpose for the team.
• The ability to handle stress and constructively resolve conflicts.
• Efficient and effective in using problem-solving skills to address challenges.
• A commitment to professional development, actively seeking new skills and experiences.
• Strong leadership qualities, able to collaborate with both internal and external teams.
• An advocate for Larimer County Human Services, representing the department’s position with credibility.
• A responsible steward of public resources, ensuring they are used wisely.
• Comfortable with public speaking and engaging groups of diverse backgrounds.

Qualifications

To move forward in the hiring process, candidates must meet the required minimum qualifications. That said, we encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role’s needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position.

• High School Diploma or equivalent required.
• One (1) year of supervisory experience required.
• Three (3) years of experience in eligibility and support programs or a directly related field required.
• Bilingual (English/Spanish) skills preferred.

Benefits
Here’s what Larimer County offers for all Regular, Limited Term, and Appointed positions:

• Medical, Dental, and Vision benefits• FSA or HSA (depending on the medical plan)

• Short and Long-Term Disability

• Employee Assistance Program

• Basic Life/AD&D Insurance

• Accident and Critical Illness Insurance

• Retirement Plan 401(a) with employer match

• 457(b) Deferred Compensation

• Generous paid time off, including vacation, sick leave, and holidays.

Want to dive into the details? Check out Larimer County's Benefits. https://www.larimer.org/hr/benefits .

Supplemental Information

This position is a hybrid position and will require at least one day/week in the office. You will be required to have adequate internet access and space for remote work. Larimer County provides an annual remote work stipend to assist with equipment and office supply needs for remote workspaces.

All new employees and rehires will be required to submit fingerprints for a CBI criminal background check (c.r.s. 26-6-104).

All staff working in the Adult Protection Unit or Office on Aging will be required to submit information for a Colorado Adult Protective Services data system check (c.r.s. 26-3-1-111). An offer of employment is contingent upon the successful completion of required pre-employment checks or testing.

All application components must be submitted by 11:59 PM MT on the closing date listed.

Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.

For all temporary positions, sick leave and our Employee Assistance Program are available and other benefits may be available.

Larimer County offers the following for all Regular/Limited Term positions:

• Medical, Dental, and Vision Benefits.
• Flexible Spending Accounts / Health Savings Account
• Short and Long Term Disability.
• Employee Assistance Program
• Basic Life/Accidental Death & Dismemberment
• Accident Insurance
• Critical Illness Insurance
• Retirement Plan 401(a) with employer match.
• 457(b) Deferred Compensation.
• Paid time off including vacation, sick and holidays.

Click here to view information on Larimer County's Benefits.

Closing Date/Time: 2/6/2025 11:59 PM Mountain

Salary:

$31.56 - $37.87 Hourly