IT Project Manager Senior

Job Description:

IT Project Manager Senior

Description

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field.
• Experience may substitute for education for up to 4 years.
• Master’s Degree in a related field may substitute for two (2) years of experience.

Licenses or Certifications:

None
Notes to Applicants
The position of IT Project Manager Senior in the IT Infrastructure Data Center Operations is responsible for Data Center/Middleware Operations support for Austin Energy’s Technology and Data Division 24×7 on-call.

This position provides highly advanced maintenance and support of Austin Energy’s Data Centers and COLOs for all technology infrastructure (compute, storage, network). This position collaborates with clients to ensure appropriate IT resources are provided to meet business needs in compliance with NERC / CIP and other mandated standards. Responsibilities include developing processes, procedures, project scope, resource requirements, work plans, time schedules, communication plans, and creating work assignments to meet Data Center objectives. This position is also responsible for writing RFPs, managing vendor contracts, performance, deliverables, payments, capacity planning and budget forecasts. This position is also expected to mentor IT employees as needed. This position is required to be on-site.

IMPORTANT INFORMATION :

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS .

WHEN COMPLETING THE CITY OF AUSTIN APPLICATION :
The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application.

The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

We reserve the right to verify high school and college education for top candidate(s).

If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov.

VETERAN INTERVIEW PREFERENCE :

Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

CRIMINAL HISTORY BACKGROUND CHECK :
This position requires a criminal background investigation.

FAIR LABOR STANDARDS ACT :
This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays.

TRAVEL :

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

CRITICAL :

This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.
Pay Range
Commensurate
Hours
Work Schedule/Notes:

• Monday through Friday
• 8:00 a.m. to 5:00 p.m. (40-hour work week).
• Additional work hours may be required to support 24-hour Utility operations, including evenings, weekends, holidays, inclement weather, and emergency closures.
• This position requires on-call assignments, which might result in a call back to work.

Job Close Date 01/30/2025 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location SCC, 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications
Preferred Qualifications:

• Experience implementing, troubleshooting, and managing Data Center related projects, as required.
• Experience with NERC regulatory standards, approve/deny access to in-scope assets, and provide audit reports.
• Experience with software to maintain data center assets (physical hardware, power consumption capacity).
• Experience working with Change Control management and meeting requirements for approvals and deliverables.
• Experience working with AE Electrical Maintenance and internal/external facilities stakeholders.
• Experience working with Business continuity planning to ensure time reduction strategies; Cost-saving initiatives; Project management; Strategic planning and execution.
• Experience with hardware installs, decommissioning, and maintenance.
• Experience working with cross-functional technical stakeholders and effectively managing projects for (IT operations and SCADA teams) to ensure systems availability.
• Experience in preparing and managing budgets, procurement of IT Data Center services, hardware and software, development of RFPs, SOWs, and contract and vendor management.

Other:

• Ability to travel to more than one work location
• Ability to travel out-of-town as needed.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary

2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives

3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments

4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables

5. Develop written business requirements and models

6. Provide leadership in discussions of project management department goals and objectives with IT senior management

7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin

8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle

9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings

10. Develop successful transition, training plans and recognition for resources on the project team

Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of fiscal planning and budget preparation

• Knowledge of information technology project management principles, concepts and practices

• Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems

• Knowledge of application programming, database and system design

• Knowledge of XML and data interfaces

• Knowledge of internet and network architecture

• Knowledge of operating principles and information systems hardware and software

• Skill in using project management software

• Skill in developing process models and data flow diagrams

• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts

• Skill in facilitating meetings of diverse stakeholders

• Ability to develop written business requirements and models

• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs

• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals

• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability

• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding

• Ability to inspire, motivate, and influence others to achieve individual and collective goals

• Ability to make sound decisions in a timely manner that solve issues and stand the test of time

• Ability to recognize, plan, focus upon, and work toward what is most important or critical

• Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity

• Ability to recognize, manage, and resolve conflict efficiently and equitably

• Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present

• Ability to create, convey, and instill a unified vision and purpose

• Ability to see past the moment and adapt to a rapidly changing environment

• Ability to achieve organizational goals and objectives

• Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results

• Ability to define, analyze, and find solutions for difficult or complex problems

• Ability to view the big picture

• Ability to quickly become familiar with emerging technologies

• Ability to identify trends as well as isolated events
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the IT Project Manager Senior position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications?

• Yes
• No

* Are you willing to accept call-back and/or on-call assignments?

• Yes
• No

* Describe your experience documenting and communicating technologies, processes, and procedures (and demonstrating compliance therewith) including access management, vulnerability management, risk assessment, incident response, business continuity, and disaster recovery. Include the years of experience and place of employment.
(Open Ended Question)
* Describe your experience providing exceptional customer service by delivering audience-specific communications/presentation skills (verbal/written; technical/business). Include the years of experience, the role you held, and place of employment.
(Open Ended Question)
* Describe your experience with lifecycle management of highly integrated 24x7x365 critical enterprise operations and customer-facing technologies supporting an electric utility (or similar regulated-industry). Include the regulating guideline (i.e., NERC, PCI, etc.), years of experience, the role you held, and place of employment.
(Open Ended Question)
* Please describe the tools you have used to monitor data center performance.
(Open Ended Question)
* Please provide your professional experience in preparing and managing budgets, procurement of IT services, hardware and software, development of Requests for Proposals (RFPs), Statement of Work (SOWs), and contract and vendor management.
(Open Ended Question)
* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation (CBI).

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

Optional & Required Documents

Required Documents Optional Documents