Department Interface I/II/III
City of Orlando Orlando, Florida, United States
- Location: Orlando, Florida, United States
- Categories: Information Technology and Communication Services
- Job Type: Full Time
- Posted: Jan 16, 2025
Job Description:
Department Interface I/II/III
Description
Salary Range$26.63-$33.96
Job Posting End Date - Applications will no longer be accepted starting
01-30-2025
Job Summary
>>MULTIPLE POSITIONS AVAILABLE<<
Minimum Starting Salary:
Department Interface I: $24.48 to $31.21 hourly, depending on qualifications
Department Interface II: $25.85 to $32.96 hourly, depending on qualifications
Department Interface III: $27.46 to $35.02 hourly, depending on qualifications
Job Description:
Performs professional and technical work providing information and helping resolve user problems regarding department systems. Acts as an interface between the business and IT personnel to support the unit’s technology needs. Represents user area in all system enhancements and design activities. Reviews user requests and conducts data-gathering interviews. Documents business specifications and manages technology projects until completion.
Minimum Qualifications:
Department Interface I: Bachelor’s Degree in Technology or Business Management required or related area and six (6) months of technology based customer service experience required ; or equivalent combination of education and experience. Must pass police background investigation. CAPM or PMP certification preferred.
Department Interface II: Same as Department Interface I, above, except requires two (2) years of experience required as specified.
Department Interface III: Same as Department Interface II, above, except requires four (4) years of experience required as specified.
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
- Two (2) years of direct experience for an associate degree;
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree.