Senior Community Support Specialist

Job Description:

Senior Community Support Specialist

Description

Overview

At the Larimer County Department of Human Services, we work alongside our community to provide timely resources that help individuals and families stay healthy, supported, and safe. We’re looking for a motivated, innovative, and inclusive team member to join our Benefits and Community Support (BCS) Division as a Senior Community Support Specialist.

In this role, you’ll coordinate benefits, determine eligibility for public assistance programs, and provide referrals to connect applicants and recipients with additional resources. As a lead worker, you’ll also assist Community Support Specialists by reviewing their work, clarifying rules, and ensuring accurate eligibility determinations. This position is part of our mission to make a meaningful difference in the lives of those we serve.

Responsibilities

What you'll be doing:

• Working under general supervision from a professional-level supervisor.
• Providing indirect supervision and lead accountability for staff, including scheduling, training, and reviewing work.
• Acting as a program expert, offering technical guidance to less experienced staff.
• Reviewing applicant and recipient information to determine eligibility for assistance programs.
• Assisting applicants in completing forms, gathering documents, and understanding program requirements and benefits.
• Approving or denying applications based on state statutes and notifying applicants of decisions and appeal procedures.
• Managing a caseload of complex and sensitive clients, maintaining confidentiality.
• Updating case/client information and reviewing reports to ensure ongoing eligibility.
• Collaborating on rotating tasks, special projects, and assignments requiring advanced program knowledge.

• To view the full job description, visit - https://www.larimer.gov/hr/careers/job-descriptions#/app/detail/Senior_Community_Support_Specialist

What we're looking for:

• Strong organizational skills with attention to detail.
• Ability to manage multiple projects simultaneously.
• Initiative and independent thinking.
• Strong interpersonal skills to work with diverse personalities and backgrounds.
• Quick adaptability to learning new systems.
• Independence and sound judgment.
• Awareness of when to seek guidance versus acting independently.
• Excellent communication skills.

Qualifications

To move forward in the hiring process, candidates must meet the required minimum qualifications. That said, we encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role’s needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position.

• Two (2) years experience in a directly related field, including one (1) year of experience equivalent to that of a Community Support Specialist II or in the performance of similar duties and responsibilities in a human services program required.
• High school diploma or GED required.
• Bilingual (English/Spanish) skills preferred.

Benefits

Here’s what Larimer County offers for all Regular, Limited Term, and Appointed positions:

• Medical, Dental, and Vision benefits
  
• FSA or HSA (depending on the medical plan)
  
• Short- and Long-Term Disability
  
• Employee Assistance Program
  
• Basic Life/AD&D Insurance
  
• Accident and Critical Illness Insurance
  
• Retirement Plan 401(a) with employer match
  
• 457(b) Deferred Compensation
  
• Generous paid time off, including vacation, sick leave, and holidays
  

Want to dive into the details? Check out Larimer County's Benefits. www.larimer.org/hr/benefits .

Supplemental Information

The typical schedule will be Monday-Friday, 8 am-5 pm This is a hybrid position and will require at least one day/week in the office. You must have adequate internet access and space for remote work. Larimer County provides an annual remote work stipend to assist with equipment and office supply needs for remote workspaces.

In-office work will be located at one of the following three locations: 1501 Blue Spruce Drive, Fort Collins, CO 2555 Midpoint Drive, Fort Collins, CO 200 Peridot Avenue, Loveland, CO

An offer of employment is contingent upon the successful completion of required pre-employment checks or testing.

All application components must be submitted by 11:59 PM MT on the closing date listed.

Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.

For all temporary positions, sick leave and our Employee Assistance Program are available and other benefits may be available.

Larimer County offers the following for all Regular/Limited Term positions:

• Medical, Dental, and Vision Benefits.
• Flexible Spending Accounts / Health Savings Account
• Short and Long Term Disability.
• Employee Assistance Program
• Basic Life/Accidental Death & Dismemberment
• Accident Insurance
• Critical Illness Insurance
• Retirement Plan 401(a) with employer match.
• 457(b) Deferred Compensation.
• Paid time off including vacation, sick and holidays.

Click here to view information on Larimer County's Benefits.

Closing Date/Time: 1/23/2025 11:59 PM Mountain

Salary:

$28.12 - $33.75 Hourly