Operations Officer

Job Description:

Operations Officer

Description

Full-time position available with the Public Works Department-Operations Division
Salary Range: Starting at $8,823 per month
Work Location: 5300 Municipal Ave
Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
Application Deadline Date: November 12, 2026

About Us

About the Public Works Department

At Kansas City Public Works, we keep the city moving. Our department manages the infrastructure residents rely on every day; from streets, sidewalks, streetlights, and traffic signals to major capital improvement projects that shape the city's future. We also oversee waste services and drive initiatives that improve safety, mobility, and quality of life across Kansas City neighborhoods. Every project we take on supports one goal: a well-maintained, sustainable city that works for everyone who lives, works, and travels here.

Click here for more about this department

Responsibilities

What You'll Do:

• Be responsible for the administration and management of the City's street operations.
• Reporting directly to the Deputy Director of Operations, this position provides day-to-day leadership and coordination of Street Operations so that the Deputy Director can maintain a strategic, leadership-focused role.
• Directly supervises the Superintendents of District 1, District 2, District 3, Street Signs and Marking, Traffic Signals, and Heavy Equipment.
• Accountable for operational consistency, service delivery, and fiscal and personnel management across these divisions.
• Oversight of the division's budget, payroll, marketing, personnel, and equipment maintenance and procurement.
• Serves as a key member of the operations leadership team and assumes the duties of the Deputy Director in their absence, as assigned.
• Accountable for sustaining and accelerating improvement in resident satisfaction with the maintenance of city streets, neighborhood roads, and sidewalks.
• Translates that priority into consistent, measurable operational results across Districts 1, 2, and 3, Street Signs and Marking, and Traffic Signals.
• Serves as the head of Snow Command, providing citywide operational leadership for snow and ice control, ensuring readiness, resource coordination, and effective response during weather events.
• Coordinates staffing, equipment readiness, materials, routing, and training with employees ahead of and during each winter season, and coordinate support from departments during weather events.
• Lead and manage all aspects of operations with a focus on safety, efficiency, and sustainability.
• Promote a culture of safety through training, accountability, and continuous improvement.
• Build and maintain strong working relationships with elected officials, public/private organizations, media, and the community.
• Motivate and engage employees through clear communication, recognition, and professional development.
• Apply sound management practices to develop, revise, and implement operational policies and procedures.
• Exercise independent judgment and initiative in executing programs and achieving departmental goals.

Qualifications

REQUIRES

• An accredited bachelor's degree in Public Administration, Business Administration, Civil Engineering, Construction Management, or a related field;
• OR 7 years of progressively responsible experience in street maintenance, transportation, infrastructure maintenance, construction operations, or a related field, including 3 years of supervisory or management experience with responsibility for personnel, budget administration, safety programs, and operational oversight.
• Must possess a valid State-issued driver's license.

Other Information

Military veterans encouraged to apply

Why You'll Love Working with Us - Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidays-with accruals that grow the longer you're with us.

Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Life's Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance
Get reimbursed for eligible education expenses-invest in your future while you work.

Income Protection
Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.

Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.

Want the Full Picture?
Click here for a complete benefits summary.

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to [email protected] .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).