COMMUNICATIONS SUPERVISOR

Job Description:

COMMUNICATIONS SUPERVISOR

Description

The Position

The City of Riverside, Department of Marketing & Communications, is accepting applications for the position of Communications Supervisor. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.

Under general supervision, the Communications Supervisor will plan, organize, produce, and administer communications programs related to television, video, and public broadcasting channels; will coordinate schedules, supervise technical staff, and continually arrange production; administer budgets and equipment research, purchasing, and maintenance; and do related work as required.

Ideal Candidate

The ideal candidate is an experienced communications and multimedia leader who can direct and oversee RiversideTV as a comprehensive broadcast, video production, and audio-visual operation. Experience working in local government, public-sector communications, or a similarly complex organization is highly desirable. This position requires a strong supervisor who can lead staff, establish priorities, manage multiple simultaneous projects, and ensure RiversideTV's work supports the broader communication priorities of the City.

The ideal candidate will have a strong understanding of television, video, live production, streaming, digital media, and A/V operations, but will primarily be responsible for directing and overseeing the work of production staff rather than serving as the primary content creator or technician.

The successful candidate will demonstrate the ability to:

• Experience working in local government or a public-sector environment, with an understanding of government communications, public meetings, elected and executive leadership, media relations, and community-facing communications.
• Work strategically alongside the City's Public Information Officer and MarComm leadership to identify communication opportunities, coordinate media and public information needs, and align RiversideTV programming and resources with Citywide messaging and priorities.
• Lead, direct, and oversee RiversideTV staff and daily operations, establishing priorities, assignments, timelines, expectations, and accountability.
• Direct and oversee programming, content strategy, and live and recorded productions, ensuring high-quality work aligned with City and departmental communication priorities.
• Exercise strong editorial and communication judgment, identifying compelling stories and determining the appropriate audience, format, platform, and production approach.
• Manage a high-volume production environment, balancing planned programming with City Council meetings, live events, sports, press conferences, executive priorities, emergency communications, and emerging requests.
• Provide operational leadership for broadcast, streaming, and A/V systems, including production workflows, technical standards, system reliability, equipment planning, vendors, contracts, budgets, and PEG-funded expenditures.
• Collaborate effectively with City leadership, departments, elected offices, media, community partners, and vendors, demonstrating professionalism, sound judgment, accountability, collaboration, and strong customer service.

Work Performed

Typical duties may include, but are not limited to, the following:

• Plan and schedule television coverage and broadcasting of government meetings, live sports, special events, and other relative media.
• Create training programs and complete video projects utilizing television control rooms, studio, and mobile production equipment.
• Schedule and coordinate job requests and arrange assignments for full-time and part-staff and coverage for projects, events, and meetings.
• Train personnel, explain work procedures and methods, resolve technical problems, and conduct performance evaluations. Participate in the selection of new employees.
• Supervise and conduct programming and staff oversight for the Riverside Television Government Access Channel, website, and playback server on a 24/7 basis.
• Manage television production, including camera operation, editing, and general video production, and serve as producer/director for live events and sports programs.
• Assist staff to ensure appropriate equipment and personnel are available for a range of specials events and programs such as the Festival of Lights, press conferences, and pavilion events.
• Coordinate and provide department assistance related to AV systems for the City, including the Council Chambers, venues and facilities, and City departments.
• Administer budget expenses and financial records for the proper utilization of Public, Education, and Government (PEG) funds for production equipment purchases, repair and maintenance, and staffing costs, including revenues and expenditures.
• Research audiovisual and production equipment and upgrades based on capabilities, costs, and applications.
• Administer audiovisual service requests and needs for City departments

Qualifications

Education: Equivalent to an Associate of Arts degree from an accredited college with major study in audio video production, television production, communications, or a related field.

Experience: Five years of progressively responsible video, audiovisual, and production experience, preferably involving televised public programs and broadcasting and lead or supervisory work.

Highly Desired Qualifications:

Leadership & Personnel Management

• Experience working collaboratively with Public Information Officers, communications professionals, or media relations staff to strategically coordinate video, broadcast, and multimedia resources in support of public information, media relations, crisis communications, and organizational priorities.
• Demonstrated experience leading and supervising a professional video, broadcast, multimedia, communications, or A/V team.
• Experience establishing staff priorities, assigning work, managing performance, coaching employees, and building an accountable and collaborative team environment.
• Demonstrated ability to manage competing priorities and allocate staff and resources effectively in a deadline-driven environment.

Programming, Content & Communications

• Experience directing and overseeing television, video, digital, or multimedia programming and content strategy.
• Strong editorial judgment and demonstrated ability to identify and prioritize stories, programs, and multimedia opportunities that support organizational communication objectives.
• Experience translating complex government, organizational, or community information into clear and engaging multimedia communications.
• Experience supporting public information, media relations, press conferences, executive communications, crisis communications, or emergency broadcasting.
• Knowledge of digital and social media distribution and the ability to strategically adapt video programming for television, web, streaming, social media, and other digital platforms.

Broadcast, Production & A/V Operations

• Experience directing and overseeing live and recorded productions and evaluating work for technical quality, accuracy, accessibility, and effectiveness.
• Experience overseeing A/V systems and services for public meetings, facilities, events, or similar environments.
• Ability to assess technical and operational issues, work effectively with technical staff and vendors, and ensure reliable broadcast and A/V operations.
• Knowledge of closed captioning, accessibility standards, public meeting requirements, and other requirements applicable to government broadcasting and digital multimedia.

Project & Operational Management

• Demonstrated experience managing multiple concurrent productions, projects, events, and service requests while meeting established deadlines.
• Experience developing project scopes and directing and overseeing contractors, production companies, freelancers, and vendors.
• Experience evaluating equipment and technology needs and planning for maintenance, lifecycle replacement, upgrades, and future operational requirements.

Financial & Resource Management

• Experience developing, administering, or monitoring operating and project budgets.
• Experience with purchasing, vendor contracts, production services, equipment procurement, and expenditure tracking.
• Knowledge of Public, Education, and Government (PEG) funding requirements and appropriate fund utilization is highly desirable.

Selection Process

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:
1) Completed Employment Application
2) Completed Supplemental Questionnaire

FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide).

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:

If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.

Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination .

NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

EDUCATIONAL REQUIREMENTS:

Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

Education obtained outside the United States (US) require one of the following options:
An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

Benefit Level I includes Para-Professional and Supervisory classifications (Non-exempt)

The City offers an attractive benefits package, the central provisions of which are as follows:

• Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3-year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
  
• Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation. The required employee contribution is 50% of the normal cost and is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
  
• Health Insurance - The City offers six health insurance plans and contributes up to $1,734 per month for HMO plans(family coverage).
  
• Dental Insurance - The City provides three dental insurance plans and contributes up to $85 per month.
  
• Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage.
  
• Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k).
  
• Deferred Compensation - The City contributes $125 per month with a minimum employee contribution of $12.50 per check. Participation in the deferred compensation plan is optional.
  
• Leave Benefits - Includes vacation leave, sick leave, bereavement leave, and holiday benefits. Please refer to the Fringe Benefits and Salary Plan for specific details.
  
• Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation.
  
• Long Term Disability - The City offers optional enrollment in the Long-Term Disability Plan.
  
• LegalEase Plan - Optional legal services plan for employees and eligible dependents.
  
• Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents.
  
• Vacation Accrual - 0-9 yrs = 128 hrs., 10+ yrs = 168 hrs.
  

For additional benefits information, please visit the following page: https://www.riversideca.gov/human/employee-hub/benefits/ about-1

For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status.

Closing Date/Time: 10/25/2026 11:59 PM Pacific

Salary:

$89,352.00 - $119,796.00 Annually