SENIOR HUMAN RESOURCES GENERALIST

Job Description

POSITION OVERVIEW

Applications accepted from: ­­­­­­­­­­­­­­­­­­­­OPEN TO ALL PERSONS INTERESTED
Job Classification: Senior Human Resources Generalist
Department: Human Resources
Division:People & Client Services
Reporting Location: TBD
Workdays & Hours: Monday - Friday 8:00 AM - 5:00 PM* *Subject to Change *This is not a remote position*

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

• Provides operational and transactional HR support to departments within the Community Services Cluster, ensuring assigned requests and personnel actions are processed accurately and timely.
• Prepares, reviews, and processes personnel actions through HR One SuccessFactors - Employee Central (EC), including new hires, transfers, promotions, organizational changes, and other employee actions.
• Creates and maintains Organizational Management (OM) activities, including position creation, organizational structure changes, reporting relationships, and other position-related updates.
• Reviews personnel actions and supporting documentation for accuracy and completeness and identifies discrepancies, missing information, or other issues that may delay processing.
• Maintains and monitors HR tracking logs, reports, pending actions, and effective dates to ensure successful completion and timely follow-up.
• Coordinates with the Client Relations Manager, Talent Acquisition, Shared Services, departments, and other HR functional areas to facilitate HR requests from initiation through completion.
• Serves as a resource to department representatives by providing status updates, communicating outstanding requirements, and assisting with routine HR operational and transactional questions.
• Conducts HR research and reviews employee, position, organizational, and personnel data to identify discrepancies and support resolution of HR-related issues.
• Supports reconciliation and data-cleanup initiatives by working with departments to verify employee, position, organizational, funding, and reporting information and coordinating necessary corrections.
• Coordinates personnel records requests, retention, filing, and archiving in accordance with established records management requirements.
• Assists with workforce and position management activities, including organizational reviews, position research, reporting changes, and other workforce-related requests.
• Prepares and maintains HR reports, metrics, status updates, and tracking information to identify trends, approaching deadlines, processing delays, and items requiring follow-up or escalation.
• Identifies complex, delayed, or cross-functional matters and coordinates with the Client Relations Manager or appropriate HR functional area for resolution.
• Assists with the development, implementation, and revision of HR policies, standard operating procedures, process documentation, job aids, templates, and tracking tools to promote consistency and efficiency.
• Supports cluster-wide HR initiatives and special projects by conducting research, gathering and analyzing information, preparing documentation, monitoring deliverables, and coordinating with stakeholders.
• Interprets and applies established HR policies, procedures, guidelines, and applicable federal, state, and local laws to support consistent HR practices.
• May provide support to other HR functional areas, including Temporary Services, based on operational needs and workload demands.
• Performs other duties as assigned and participates in special projects to support the efficient operation of the Community Services Cluster.

WORKING CONDITIONS
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS
Requires a Bachelor's degree in Human Resources, Business Administration, Social Science, Liberal Arts, or
a related field.

EXPERIENCE REQUIREMENTS
Three years of related professional experience in human resources are required. Pertinent experience at the
professional level may be substituted for the education requirement on a year-for-year basis.

LICENSE REQUIREMENTS
None

PREFERENCES

PREFERENCES

The preferred candidate must demonstrate leadership potential, be customer-focused, and possess excellent problem-solving, organizational, communication, and interpersonal skills. Strong presentation skills and proficiency in Microsoft Office and SAP are preferred.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test

SAFETY IMPACT POSITION NO

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

PAY GRADE: 21

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov /hr/careers .

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832)393-7238.

If you need special services or accommodations, call (832)393-7238. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 9/28/2026 11:59 PM Central