GSOC Analyst (Overnight Shift)

Summary

About Crisis24 Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations.At Crisis24, we don't just offer jobs – we offer missions. We recruit the very best from the military, intelligence agencies, academia, law enforcement, medicine, or any of our areas of specialty. We protect more than places. We protect people, reputations, and lifestyles, with integrity, discipline, discretion, and purpose. Whether you're stepping into civilian life after service, seeking personal or professional growth, or bringing specialized expertise to a higher calling, we match your ambition with real opportunity. Do the most important work of your career, helping safeguard the world's most important organizations and individuals against risk.We are seeking an experienced and reliable SOC Analyst with a focus on CCTV and alarm monitoring. The ideal candidate will have sharp situational awareness, excellent communication skills, and a collaborative mindset. Primary responsibilities include the real-time monitoring of video surveillance systems, intrusion alarms, and access control events, as well as coordinating with on-site security teams to ensure timely and effective incident response.In addition to monitoring physical security systems, the SOC Analyst will also assist in tracking global events from verified sources to identify any potential impacts to personnel or assets. Candidates must be capable of quickly analyzing incoming information, escalating incidents as appropriate, and drafting clear, concise communications for a broad internal audience. This role is critical to maintaining a secure and informed environment across all operational sites.What You Will Work On Monitor, assess and acknowledge all daily alerts, reported incidents from clientpersonnel, and site intrusion detection alarmsMonitor and administer access control, video management, and intrusion detectionsystems, including dispatch of security officers when needed while meeting theperformance criteriaMonitor events through open-source collection and coordination with local assetsRespond to inbound calls from employees and security personnel providing customer service focused responsesWrite security incident investigation reports to provide situational awareness and communicate risks to managementMonitor designated online tools to conduct situational awareness on social media platformsCollect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihoodPerform proactive threat intelligence gathering and response, including but not limited to:event monitoring, persons of interest, execution protection intelligenceContribute to procedures and processes to standardize and enhance risk managementWork closely with various teams responsible for security, operations, and incident managementProvide emergency and non-emergency security system monitoring, event dispatch, and emergency notification servicesProcess and maintain a wide variety of files, logs, reports, and formsResponsible for performing, evidencing, and supporting all necessary tasks for auditsProcessing badge requests – Printing, deactivating, adding and removing access levelsBe cross trained in all Analyst servicesThis Job Description is not a comprehensive list of all required activities, duties, or responsibilities. Duties, responsibilities, and activities may change at the discretion of the leadership at any time with or without noticeWhat You Will Bring 1–3+ years of experience in a Security Operations Analyst role preferredBachelor's degree in a related field is strongly preferred. Either bachelor's degree or equivalent military experienceHave an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency ManagementMust be well-versed in current technologies and open-source search methodologiesMust be a competent user of Microsoft Suite and Google SuiteMust be willing to sign an NDA and maintain strict confidentialityMust be able to communicate effectively, both verbally and in writingAbility to maintain a professional demeanor during stressful situationsMust be able to quickly adapt and excel in dynamic situationsDemonstrated organizational and time management skillsA demonstrated history of effective conflict resolution skillsMaintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situationsAbility to attend training events and mandatory meetings that fall outside normal work hoursAbility to work 8 to 12-hour shifts both days and nightsWith or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:Undergoing and meet company standards for background and reference checks, and drug tests if requiredExposure to sensitive and confidential informationAbility to handle multiple tasks concurrentlyManual dexterity required for occasional reaching and lifting of small objects and operating office equipmentOccasional reaching with hands and arms, stooping, kneeling, crouching and/or crawlingMust be flexible with the ability to work evenings, odd hours, and weekends with little noticeFrequent sitting and/or standingInformation Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.Crisis24 is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.#J-18808-Ljbffr

Job Description

About Crisis24 Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations.At Crisis24, we don't just offer jobs – we offer missions. We recruit the very best from the military, intelligence agencies, academia, law enforcement, medicine, or any of our areas of specialty. We protect more than places. We protect people, reputations, and lifestyles, with integrity, discipline, discretion, and purpose. Whether you're stepping into civilian life after service, seeking personal or professional growth, or bringing specialized expertise to a higher calling, we match your ambition with real opportunity. Do the most important work of your career, helping safeguard the world's most important organizations and individuals against risk.We are seeking an experienced and reliable SOC Analyst with a focus on CCTV and alarm monitoring. The ideal candidate will have sharp situational awareness, excellent communication skills, and a collaborative mindset. Primary responsibilities include the real-time monitoring of video surveillance systems, intrusion alarms, and access control events, as well as coordinating with on-site security teams to ensure timely and effective incident response.In addition to monitoring physical security systems, the SOC Analyst will also assist in tracking global events from verified sources to identify any potential impacts to personnel or assets. Candidates must be capable of quickly analyzing incoming information, escalating incidents as appropriate, and drafting clear, concise communications for a broad internal audience. This role is critical to maintaining a secure and informed environment across all operational sites.What You Will Work On Monitor, assess and acknowledge all daily alerts, reported incidents from clientpersonnel, and site intrusion detection alarmsMonitor and administer access control, video management, and intrusion detectionsystems, including dispatch of security officers when needed while meeting theperformance criteriaMonitor events through open-source collection and coordination with local assetsRespond to inbound calls from employees and security personnel providing customer service focused responsesWrite security incident investigation reports to provide situational awareness and communicate risks to managementMonitor designated online tools to conduct situational awareness on social media platformsCollect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihoodPerform proactive threat intelligence gathering and response, including but not limited to:event monitoring, persons of interest, execution protection intelligenceContribute to procedures and processes to standardize and enhance risk managementWork closely with various teams responsible for security, operations, and incident managementProvide emergency and non-emergency security system monitoring, event dispatch, and emergency notification servicesProcess and maintain a wide variety of files, logs, reports, and formsResponsible for performing, evidencing, and supporting all necessary tasks for auditsProcessing badge requests – Printing, deactivating, adding and removing access levelsBe cross trained in all Analyst servicesThis Job Description is not a comprehensive list of all required activities, duties, or responsibilities. Duties, responsibilities, and activities may change at the discretion of the leadership at any time with or without noticeWhat You Will Bring 1–3+ years of experience in a Security Operations Analyst role preferredBachelor's degree in a related field is strongly preferred. Either bachelor's degree or equivalent military experienceHave an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency ManagementMust be well-versed in current technologies and open-source search methodologiesMust be a competent user of Microsoft Suite and Google SuiteMust be willing to sign an NDA and maintain strict confidentialityMust be able to communicate effectively, both verbally and in writingAbility to maintain a professional demeanor during stressful situationsMust be able to quickly adapt and excel in dynamic situationsDemonstrated organizational and time management skillsA demonstrated history of effective conflict resolution skillsMaintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situationsAbility to attend training events and mandatory meetings that fall outside normal work hoursAbility to work 8 to 12-hour shifts both days and nightsWith or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:Undergoing and meet company standards for background and reference checks, and drug tests if requiredExposure to sensitive and confidential informationAbility to handle multiple tasks concurrentlyManual dexterity required for occasional reaching and lifting of small objects and operating office equipmentOccasional reaching with hands and arms, stooping, kneeling, crouching and/or crawlingMust be flexible with the ability to work evenings, odd hours, and weekends with little noticeFrequent sitting and/or standingInformation Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.Crisis24 is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.#J-18808-Ljbffr