Summary
AnaVation is seeking an experienced Service Desk Officer to be the primary contact for users with technical issues in Reston, VA. You will log, diagnose, and resolve hardware, software, and network problems while escalating complex issues to specialized teams.This Tier 1 role supports ATIP customers and requires TS/SCI clearance with CI Polygraph, a HS with 4+ years of related experience, and CySA+ or IAT Level II certification. Strong communication and teamwork are essential for success.#J-18808-Ljbffr
Job Description
AnaVation is seeking an experienced Service Desk Officer to be the primary contact for users with technical issues in Reston, VA. You will log, diagnose, and resolve hardware, software, and network problems while escalating complex issues to specialized teams.This Tier 1 role supports ATIP customers and requires TS/SCI clearance with CI Polygraph, a HS with 4+ years of related experience, and CySA+ or IAT Level II certification. Strong communication and teamwork are essential for success.#J-18808-Ljbffr
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