Case Administrator - Dispatcher (Arizona Remote Only) (39)

Summary

Duties

Help

Oversees officers conducting fieldwork utilizing a web-based dispatch program to track their status and location.

Utilizes radio designators, ten-codes, and plain talk to communicate with officers via the Wave PTX radio system.

Records the time and location for all officer field contacts. Tracks when officers start and end their service in the field.

Monitors the time an officer is on-scene and conducts periodic status checks on officers as outlined by the dispatch protocols.

Responds to officer requests over the radio for non-urgent or emergency assistance.

Coordinates welfare checks, backup officers or emergency response by outside law enforcement.

Communicates vital information to the officer's chain of command in the event of an emergency or a non-responsive officer.

Conducts criminal records checks, warrants checks, vehicle registration checks, and any other items as requested by officers while performing community contacts.

Update internal databases during downtime (i.e., SIRS, PACTS, ATLAS, USSC database etc.)

Other duties as assigned, depending on workflow.

Job Description

Duties

Help

Oversees officers conducting fieldwork utilizing a web-based dispatch program to track their status and location.

Utilizes radio designators, ten-codes, and plain talk to communicate with officers via the Wave PTX radio system.

Records the time and location for all officer field contacts. Tracks when officers start and end their service in the field.

Monitors the time an officer is on-scene and conducts periodic status checks on officers as outlined by the dispatch protocols.

Responds to officer requests over the radio for non-urgent or emergency assistance.

Coordinates welfare checks, backup officers or emergency response by outside law enforcement.

Communicates vital information to the officer's chain of command in the event of an emergency or a non-responsive officer.

Conducts criminal records checks, warrants checks, vehicle registration checks, and any other items as requested by officers while performing community contacts.

Update internal databases during downtime (i.e., SIRS, PACTS, ATLAS, USSC database etc.)

Other duties as assigned, depending on workflow.