Workgroup Manager, Technical Services

Job Description:

Workgroup Manager, Technical Services

Description

Overview

Exciting Career Opportunity: Workgroup Manager, Technical Services at Union Sanitary District

Location: San Francisco Bay Area

Salary: Competitive - $245,283.17 - $321,934.29 annually

Final Filing Date: Monday, 8 /17 /2025, at 5:00 pm.

Build Your Future with USD - Join an Award-Winning Team!

Are you ready to elevate your career while making an impact in your community? Union Sanitary District (USD) offers an exciting opportunity to contribute your skills, grow professionally, and be part of a forward-thinking organization.

USD is a trailblazing special district renowned for providing top-notch wastewater collection, treatment, and disposal services in the San Francisco Bay Area. With over a century of service to the communities of Fremont, Newark, and Union City, we're committed to safeguarding the region's natural treasures . We serve over 342,000 residents and over 3,000 commercial and industrial parcels, making a significant impact on the local ecosystem.

We’re recognized for our innovation and proud of our diverse, talented workforce. We offer excellent work-life balance, continuous learning, and opportunities for career growth.
Learn more by visiting the full recruitment brochure here.

Examples of Duties

Technical Responsibilities

• Develops, promotes, supports, and ensures compliance with District-wide, workgroup, and team safety policies, procedures, District-wide initiatives, work practices, and safety initiatives; participates in investigations of serious accidents; and ensures compliance with regulatory requirements relating to the collection system.
• Critical activities include development of the Capital Improvement Program that ensures the integrity of the existing infrastructure and provides future capacity for growth in the District; budget management; coaching and mentoring of technical professionals; oversight of the industrial pretreatment program; permitting program for developer projects; pollution prevention program; sewer service charge and capacity fee activities; updates, approves, and administers report preparation (in coordination with the Business Services Workgroup Manager; review of plans and specifications for District treatment, transport, and collection system projects; construction inspection; oversight of the GIS database maintenance; and assistance in resolving customer concerns.
• Plans, develops, and implements goals and objectives for the Technical Services Workgroup; prepares and administers internal policies and procedures related to the Technical Services program activities; interprets and explains applicable rules, laws, and regulations to Executive Team, Coaches, and others.
• Directs, oversees, and participates in the development of the workgroup program work plan; assigns work activities, projects, and programs; monitors workflow; reviews and evaluates work products, methods, and procedures; implements needed work process and automation improvements, and methods for improving customer service.
• Serves as engineer in responsible charge for all engineering designs completed by District staff.
• Performs a variety of difficult professional engineering and design activities including providing oversight to various capital improvement projects; participates in master planning for facilities and service areas; reviews detailed facilities design, including plans, specifications, contract documents and cost estimates and oversees contract administration for capital projects
• Negotiates agreements with developers; procures and manages various technical and professional consultants; oversees negotiation for property and right-of-way acquisitions.
• In consultation with the General Manager, coordinates the District’s recycled water goals and directives.
• Serves on a variety of standing and ad-hoc committees and District committees while providing leadership to those efforts.
• Represents the District to outside groups and organizations; participates in outside community and professional groups and committees; provides technical assistance, as necessary.

Management Responsibilities

• TS Workgroup Manager is a resource to the General Manager and Board of Directors on technical and management programs. Attends Board of Directors and Board Committee meetings; prepares and presents staff reports and agenda items for consideration by the Board; serves as an advisor to the General Manager and Board of Directors on engineering, technical services, customer service and environmental compliance issues.
• Represents the District at federal, state, regional, and local meetings as well as on District task forces and committees. May act as District liaison on various inter-agency coordination projects. May lead a team of District staff engaged in discussions with representatives of other governmental entities. Makes presentations to public groups regarding District activities and programs.
• Participates as a member of the Executive Team in District-wide policy and planning activities, including development of the District's Balanced Scorecard and other strategic planning activities and initiatives; develops performance measures and implements objectives to meet District goals; ensures that team plans are in alignment with District-wide and workgroup strategic plans and initiatives.
• Coordinates staff and resources to implement plans, including technical and organizational activities; develops and administers the annual budget; manages and carries out technical and administrative projects; and occasionally performs the duties of General Manager on an interim basis in the General Manager's absence.
• Communicates effectively, both orally and in writing.
• Makes effective written, graphic, and oral presentation of complex and highly technical information.
• Selects, trains, motivates, and evaluates personnel; provides or coordinates staff training; conducts performance evaluations; implements discipline procedures in coordination with Human Resources; maintains discipline and high standards necessary for the efficient and professional operation of the workgroup.
• Builds and maintains positive working relationships with co-workers, other District employees, and the public using principles of good customer service.

Leadership

• Mentors Coaches in carrying out their responsibilities in each of the areas stated above and assists Coaches to work effectively with individual employees and teams.
• Working with the Organizational Performance Manager, supports Coaches and teams to apply the principles of total quality to day-to-day operations, including the development and application of benchmarking data, other work group metrics, and process improvements.
• Supports the Star Point and Team Coordinator Programs, as well as other District-wide programs and initiatives.

Interpersonal Abilities

• Practices clear, timely, honest communication, promoting openness, mutual respect, and collaborative working relationships.
• Helps create a strong performance ethic within the workgroup; encourages initiative and risk-taking; and mentors Coaches to help their teams work effectively, including managing conflict and change.
• Must work collaboratively in a team environment considering the interest of all stakeholders.

Qualifications

The TS Workgroup Manager must have extensive technical knowledge and experience and be able to apply this knowledge and experience in performing the technical duties of this classification. Any combination of education and experience that would likely provide the required knowledge, skills, and abilities, is qualifying. A typical way to obtain the knowledge, skills, and abilities would be the equivalent of:

Education and Experience:

• Bachelor's degree from an accredited college or university with a major in civil, sanitary, or environmental engineering, or a related field; and

• Ten (10) years of progressively responsible experience in environmental engineering including five (5) years’ experience in managing, supervising or directing the work of environmental professionals. A master’s degree is highly desirable.

Licenses, Certificates, or Credentials:

• Must possess valid California registration as a Professional Civil Engineer.
• Must possess a valid Class C California driver's license, have, and maintain a satisfactory driving record, and be insurable by the District to operate District vehicles.
• Must possess the physical characteristics to perform the critical and important duties of the job.

Additional Information

Excellent Benefits

We offer an excellent benefits package including:

• CalPERS retirement 2.5% at 55 formula. (If new to CalPERS or not from an agency with reciprocity with CalPERS, the formula is 2% at 62 by pension reform law.)
• Medical, dental and vision insurance substantially paid for by the District for the employee and family.
• Deferred compensation matching up to $4,200 per year.
• Two weeks' vacation per year (increasing with longevity), 9 scheduled holidays plus 40 hours of holiday of employee's choice.
• Administrative Leave of 64 hours per year.
• Work schedule options include the standard 40-hour schedule or a 9/80 schedule.
• District paid short-term disability, long-term disability, and life insurance programs.

Why Join Us?
Work in a dynamic, team-oriented environment.
Make a direct impact on District operations and efficiency.
Competitive salary, benefits, and professional growth opportunities.

Apply Today!
Be part of a team that values efficiency, collaboration, and smart decision-making.

Additional Information

Applicants must apply online at https://www.governmentjobs.com/careers/unionsanitary by no later than 5:00 p.m., Monday, August 17, 2026. Union Sanitary District is not responsible for the failure of Internet forms in submitting your application.

The most qualified candidates will be invited to an In-Person Qualifications Appraisal Interview scheduled for Tuesday, September 1, 2026.

In-Person Finalist interviews are scheduled for the week of September 14, 2026.

You will be contacted regarding all phases of this recruitment via email, so please check your inbox for correspondence regarding next steps and results through the exam process. Please ensure that the email address on your application is correct and current before submitting your application. Before appointment to the position, the candidate must pass a criminal background check which includes a fingerprint scan and background check.

Disaster Service Worker: Employees of Union Sanitary District are, by state and federal law, Disaster Service Workers. In the event of a declaration of emergency, any employee may be assigned activities which promote the protection of public health and safety or the preservation of lives and property either at the District or within the local, or your own community.

Accommodation: Candidates with a disability who may require special assistance in any phase of the application or selection process should advise Human Resources by emailing [email protected] upon submittal of application.

Union Sanitary District is an equal opportunity employer encouraging workforce diversity.

Click here for link to Management Benefits Summary.

Closing Date/Time: 8/17/2026 4:00 PM Pacific

Salary:

$245,283.17 - $321,934.29 Annually