Veteran Service Officer Technician* (County Promotional)

Job Description:

Veteran Service Officer Technician* (County Promotional)

Description

The Job

This recruitment is only open to current San Bernardino County, San Bernardino County Fire Protection District (SBCFD) , or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment.

Your County employment must be clearly listed in your work experience.

The Office of Veterans Affairs (VA) is recruiting for is recruiting for a Veteran Service Officer Technician who perform administrative clerical support work involving a variety of complex programs and services within the department. Incumbents will provide support with case management and claims processes, interpreting and explaining program regulations, policies and procedures, explaining program benefits and resources, and p repares necessary correspondence and reports; maintains records.

To learn more about the Department of Veterans Affairs, follow this link to the Veterans Affairs website.

*Official Title: Office Specialist

For more detailed information, view the Office Specialist job description.

EXCELLENT BENEFITS
To review job-specific benefits, refer to:
Summary of Benefits
Memorandum of Understanding (MOU)



CONDITIONS OF EMPLOYMENT


Accreditation: Incumbents must obtain California Department of Veterans Affairs ( CALVET ) accreditation within eighteen (18) months of hire.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

CANDIDATES MUST MEET THE FOLLOWING REQUIREMENT:

EXPERIENCE

Must possess two (2) years of full-time equivalent work experience performing complex clerical tasks in an office environment. Experience may include duties performed that are non-routine in nature and requires exercising independent decision making related to duties performed for case management, determining eligibility and/or providing services.

IMPORTANT NOTES:

Qualifying experience is typically equivalent to the San Bernardino County Senior Office Assistant (OAIII) classification and above. Note: Retail sales and food service experience is not qualifying.

All work experience must be clearly detailed and demonstrated on the application AND supplemental questionnaire to ensure qualifications are properly considered (resumes are not reviewed). All information must be current and up to date.

Desired Qualifications

The ideal candidate will possess excellent interpersonal, customer service, time management and computer skills. VA benefits and case management experience is highly desired.

Candidates who exhibit strong integrity, loyalty and commitment to the job, empathy towards others, and who demonstrate strong active listening and communication skills is highly desired.

Selection Process

Examination Procedure :
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials.

Application Procedure :

Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, June 26, 2026 .

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application as soon as possible. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy . (All Veterans Preference documentation (originals not required) must be submitted within 48 hours of submitting your application .)

For important details about the employment and application process, including helpful tips, review the links below:

Employment Hiring Process Information
SBC LevelUp - The Hiring Journey

Guide to Completing a County Job Application

Clerical Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 6/26/2026 5:00 PM Pacific

Salary:

$44,096.00 - $60,611.20 Annually