Manager II (Adult System of Care)

Job Description:

Manager II (Adult System of Care)

Description

About the Opportunity

ABOUT THE DEPARTMENT
Behavioral Health and Recovery Services (BHRS) is committed to behavioral health principles that are responsive to both mental health services and substance use disorders. Our scope of services includes, but is not limited to, inpatient and outpatient psychiatric services, substance use disorder services, behavioral education and prevention, public guardian functions and advocacy. We offer these services throughout Stanislaus County at Behavioral Health and Recovery Services managed sites and partner with community agencies, as well as other County departments.

THE IDEAL CANDIDATE
The ideal candidate is a person who has experience working in the field of public service. This person should have experience supervising others and managing program operations. This person should have a refined knowledge of behavioral health programming and standards under the Department of Health Care Services for the Mental Health Plan. The candidate should have the level of expertise and professionalism that leads and focuses on improving the quality of services and eliminating inequities and barriers to care for marginalized cultural and ethnic communities.

TENTATIVE RECRUITMENT SCHEDULE
Application Deadline: June 29, 2026
Oral Examination: Week of July 13, 2026

To learn more about the Department of Behavioral Health & Recovery Services, visit stancounty.com/bhrs/.

THE POSITION
The Adult System of Care is committed to the provision of Specialty Mental Health Services (SMHS) to adult (18 years of age and older) Stanislaus County residents who meet eligibility requirements. This system of care includes treatment and outreach and engagement teams throughout the community that provide:

• Assessment and treatment planning
• Case management
• Individual and group therapy services
• Individual and group rehabilitation services
• Crisis intervention
• Outreach and engagement services

Under the direction of the Chief of Adult System of Care, this Manager II is primarily responsible for the ASOC business functions and Outreach and Engagement programming provided through Behavioral Health and Recovery Services. Additionally, this position performs administrative tasks in planning, program development, quality improvement, reporting requirements, data collection, results-based accountability measures, and organizing and supporting the ASOC activities as it relates to the implementation of State mandates and initiatives.

Questions? We're Here to Help!
If you are interested in learning more about this opportunity, the recruitment process, or need assistance with your application, please contact the Behavioral Health & Recovery Services Recruitment Team at (209) 525-6112 or [email protected].

Typical Tasks

• ASOC Program Support and Management: Manage cross-system functions related to improving services delivery, the implementation of evidence-based interventions, and supporting with the monitoring of system services and outcomes;
• ASOC Outreach and Engagement Programming: Management and oversight of BHRS and contracted Outreach & Engagement programs, ensuring high-quality service delivery, effective coordination, and achievement of program outcomes.
• Strategize with leadership to address specific program performance issues, and collaborative projects with contract service providers and community partners;
• Management duties will include, but is not limited to, ensuring effective and efficient use of resources to provide behavioral health services, with a focus on adherence to all BHRS clinical and administrative standards and practices;
• Support in monitoring programs productivity and efficient deployment of services;
• Monitor, track and complete reports and lead preparation for audits of the Adult System of Care programs;
• Implement ASOC strategic initiatives, including developing and monitoring outcomes, delegating responsibilities and ensuring deadlines are met;
• Oversee quality management functions;
• Effectively address personnel matters as needed;
• Manage system-wide functions related to access to care, with particular attention given to diverse ethnic, cultural, and unserved and underserved populations;
• Support system compliance in electronic health record including assurance of documentation standards;
• Manage reporting functions of the Adult System of Care to include writing detailed reports, narratives, data graphs and charts, etc.;
• Respond and provide after-hours management support for program staff on a rotating basis;
• Provide all necessary leadership skills related to the development and supervision of the programming’s fiscal elements;
• Train staff on policies and procedures;
• Assure compliance with department policies and procedures;
• Continually assess and improve the performance of services utilizing process improvement techniques;
• Assure appropriate orientation, in-service training and continuing education is provided to staff;
• Monitor program expenditures and revenue collection to assure targets are met;
• Support the system in implementing an effective, ongoing practice to measure, assess and improve the quality of services delivered to clients based on their needs and the mission of BHRS;
• Confer and consult with other supervisory staff regarding personnel issues; assure safety and risk management procedures are followed;
• Demonstrate good verbal and non-verbal communication skills;
• Demonstrate knowledge and skills in addressing cultural barriers of the population we serve;
• Maintain positive and effective community relations;
• Facilitate site licensing and certification; support the system in program development as needed;
• Assist with the interface for accessing care for residents; represent BHRS at meetings and conferences, locally regionally and statewide;
• Facilitate the implementation of new programming as needed; and
• Other duties as assigned.
  

Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)

KNOWLEDGE/ SKILLS/ ABILITIES

• Plan, organize and direct the work of staff;
• Motivate, mentor and lead staff;
• Work harmoniously with agency personnel and BHRS partners;
• Remain abreast of developments in behavioral health care population;
• Understand, interpret and apply laws, rules and regulations as they relate to assigned areas of responsibility;
• Analyze situations accurately and adopt an effective course of action;
• Communicate effectively, orally and in writing, in order to present findings and recommendations to individuals and large groups;
• Establish and implement goals and objectives;
• Assist in developing / writing policies and procedures;
• Prepare reports and other documentation in a clear, succinct and effective manner;
• Be innovative and flexible in managing program operations and problem solving;
• Current Behavioral Healthcare practices;
• Departmental organization and operations;
• Regulatory/compliance matters;
• Principles and practices of supervision and management;
• Mental Health Services Act requirements and programming;
• Risk assessments;
• Multicultural skills, knowledge and experience;
• Equal Employment Opportunity (EEO) principles;
• Conflict resolution techniques and staff dynamics;
• Stigma reduction;
• Departmental reports; and
• Basic computer literacy.

We recognize your time is valuable, please only apply if you meet the following required qualifications.

EDUCATION & EXPERIENCE

• Graduation from an accredited college or university with a master's degree in social work, psychology, counseling, public administration, or a closely related field; AND
• Two (2) years of progressively responsible management or program coordinator experience in a public or private human services organization performing duties comparable to a Stanislaus County Manager.

Proof of education may be required for verification purposes at the time of application. Applicants who are unable to submit proof must call (209) 525-6112 to make other arrangements. Failure to submit proof will result in disqualification.

DESIRABLE QUALIFICATIONS
In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application.

• Possess and maintain a valid license as a Clinical Social Worker (LCSW), Clinical Psychologist, Professional Clinical Counselor (LPCC), or Marriage and Family Therapist (LMFT).
  

Application and Selection Procedures

APPLICATION PROCEDURES/FINAL FILING DATE
Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.
Resumes will not be accepted in lieu of a completed application.
Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.

EXAMINATION PROCESS
Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.

• Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
  
• Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
  
• Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
  
• Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months.

GENERAL INFORMATION

CLASSIFICATION INFORMATION
Unless otherwise provided, this position is part of the Unclassified Service of the County and considered “at will” for labor relations purposes. The individual selected will participate in the Stanislaus County Pay-for-Performance program, as well as receive additional benefits.

The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab.

Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County.

Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding).

RECRUITMENT ACCOMMODATIONS

Arrangements may be made to accommodate disabilities and religious convictions. Applicants requiring testing accommodations are required to complete and submit the Testing Accommodations Request Form prior to the test administration date. Special arrangements for religious convictions should be included in the "Additional Information" section of the application form.

GENERAL QUALIFICATIONS

• Pass County-paid pre-employment job-related background investigation.
• Perform job duties in a manner assuring a safe working environment for oneself and others.
• Maintain confidential information according to the legal standards and/or County regulations as required.
• Some positions may be required to possess and maintain a valid California Driver’s License and meet County insurability requirements.

APPLICATION AND/OR EXAMINATION APPEAL RIGHTS

Application and/or examination results may be appealed by applicants presenting facts alleging irregularity, fraud and/or error in application screening or in exam scoring. Appeals must be in writing and submitted to the Chief Executive Officer within seven (7) days after the examination results are emailed.

DISCLAIMER
Stanislaus County reserves the right to revise the examination plan described in this flyer to better meet the needs of County service. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The information contained in the bulletin is information which sets forth a general summary of benefits for this respective position. This information is not legally binding. The benefits and other information regarding this position may be found in the Stanislaus County Code, the Stanislaus County Personnel Policies manual, or in the applicable Memorandum of Understanding(s), and such information prevails over information contained in this flyer. Questions regarding this bulletin may be directed to the Stanislaus County Chief Executive Office/Human Relations.

Benefits associated with this position can be found at Benefits Summary.

Closing Date/Time: 6/29/2026 5:00 PM Pacific

Salary:

$80,163.20 - $120,224.00 Annually