Human Resources Advisor

Job Description:

Human Resources Advisor

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Human Resources Advisor

Purpose:

Under general direction, provides management and employee groups journey-level professional human resources (HR) support on a broad range of HR issues and decisions. Responsible for the implementation of services and programs in one or more areas of HR.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Assists HR management in planning, designing, developing, implementing, and evaluating major HR programs.
  
• Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.
  
• Implements HR programs, procedures, processes, and strategies.
  
• Recommends enhancements to improve policies, procedures, operational efficiency, and service quality; and monitors implementation of agreed upon actions until the problem has been resolved.
  
• Advises and influences management in making sound HR-related decisions.
  
• Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.
  
• Provides training to managers and supervisors on HR topics and procedures.
  
• Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.
  
• Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; develops, monitors, and implements information tracking systems.
  

Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodation, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
  
• Knowledge of City practices, policies, and procedures.
  
• Knowledge of practices of HR program administration and management.
  
• Knowledge of customer service principles.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software.
  
• Skill in data analysis and problem solving.
  
• Skill in planning and organizing.
  
• Ability to handle hostility, conflict, and uncertain situations.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to train others.
  
• Ability to develop and maintain knowledge in assigned specialized HR areas.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to establish and maintain good working relationships with other City employees and the public.
  

Minimum Qualifications:

• Graduation with a bachelor’s degree from an accredited college or university in related field, plus three (3) years of HR experience.
  
• One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.
  

Preferred Qualifications:

• Strong knowledge of state and federal FMLA and Workers’ Compensation laws, including eligibility, compliance requirements, and documentation standards.
  
• Strong Knowledge of City of Austin policies and procedures related to Workers’ Compensation, FMLA, ADA accommodations, Leave of Absence, Paid Parental Leave, and Shared Leave Benefits.
  
• Demonstrated experience communicating and collaborating with management to provide advice and guidance on Workers Compensation, FMLA, leave programs and compliance with City of Austin policies.
  
• Ability to explain complex leave laws and processes in clear, empathetic language to employees.
  
• Experience working in an operational department with a high volume of leave management requests, ensuring accuracy and timeliness.
  
• Proficiency in Microsoft Office applications, specifically Outlook, Word and Excel.
  
• Familiarity with HRIS systems (such as Workday or UKG) for processing leave transactions and payroll adjustments.
  
• Skilled in analyzing leave case files, identifying compliance risks, and implementing solutions.
  
• Ability to travel to more than one work location.
  

Licenses and Certifications Required:

• None
  

Notes to Candidate:

Austin Resource Recovery (ARR) is a department of the City of Austin with over 530 employees. We provide essential services that protect people and our planet. We collect recycling, composting, trash, large brush, bulk items, household hazardous waste and dead animals. We also sweep the streets, offer Austin and Travis County residents a service to recycle and safely dispose of household hazardous waste and provide community outreach and education. ARR is driving the global transformation of traditional waste management to sustainable resource recovery. Learn more at AustinRecycles.com .

Position Overview:

Austin Resource Recovery is looking for a dynamic Human Resources Advisor to join our team and help shape the employee experience. This is your opportunity to work in a fast-paced, collaborative environment where your expertise will have a direct impact on our people and processes.

This position will work within the Human Resources division of Austin Resource Recovery to perform a wide variety of HR functions. Primary responsibilities include serving as the department’s FMLA Coordinator and Workers’ Compensation Representative. Partnering with external agencies and City of Austin departments to ensure compliance with Leave Management Programs, including ADA, Paid Parental Leave, Return to Work, and Shared Leave benefits. Managing Workday and UKG processes related to leave requests and payroll functions. Leading special projects and driving process improvement strategies that make a real difference.

A successful candidate will be a collaborative and confident professional who models integrity, professionalism, and high energy. They thrive in fast-paced environments, effectively prioritizing and managing competing demands with a strong sense of urgency. Additionally, they demonstrate discretion in handling highly confidential and sensitive information while possessing excellent business writing, proofreading, and communication skills.

If this sounds like you, apply to join our team!

Location: 1520 Rutherford Lane, Austin, TX, 78754

Days/Hours: Monday - Friday; 8:00 a.m. - 5:00 p.m.

Employee may be required to occasionally work early mornings, after hours, weekends, and special events due to business needs.

Salary Range: $65,390 - $81,740 annually. Your detailed and complete employment application will be used to evaluate your qualifications and determine your salary if you are selected for this position.

Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position, shall be considered a Candidate for that Position. Employees in Good Standing who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). The responses to the supplemental questions inquiring about experience should be reflected on your application.

When completing the City of Austin employment application: A detailed and complete job application is required and helps us to better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any and all relevant work experience that you would like for us to consider.

Virtual Interviews: Austin Resource Recovery may conduct virtual interviews.

Criminal Background Investigation: This position requires a Criminal Background Investigation.

Skills Assessments: A competency assessment may be required to verify your skill set.

90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above.

Nepotism Policy: The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.”

Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to twenty (20) pounds. Prolonged periods of sitting at a desk and working on a computer.

Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

References and Employment Verification: If selected you will be required to provide three professional references, with one being your current or most recent supervisor.

Resume/Cover Letter: Please upload your resume and cover letter along with your completed application. Please note, NEITHER OF THESE WILL TAKE THE PLACE OF A FULLY COMPLETED APPLICATION. Your application should reflect your complete employment history (to include all job duties, responsibilities, and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”)

Important Note to Applicants: Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Essential/Critical Employee Designation: Some positions are designated as critical or essential. Employees in these roles are required to report to work during emergencies or when operations are modified. This may include working from a designated site or an alternative work location.

This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Benefits: Working with the City of Austin at Austin Resource Recovery (ARR) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Learn more about City of Austin benefits .

This position is eligible for the Public Service Loan Forgiveness (PSLF) Program. This is a federal program designed to encourage individuals to work in public service by forgiving the balance of their federal student loans upon meeting program requirements.

Military/Veteran: Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Tobacco and Vape-Free Workplace: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-04-17